Omitec : Tech Support Eng

Devizes, Wiltshire

Circa £24k plus generous company pension, Life Assurance, 25 days holiday plus Bank Hols. 38 hour flexible working week.

As part of our customer support team, you will provide support to users of high-tech automotive diagnostic and emission test equipment and record all related information in the knowledge database
Proactively contact customers to promote the sale of Omitec products
Provide engineering support for the validation of new products and software
Visit customer sites to assess product and customer issues
Feed back observations and customer comments to engineering for product development and/or improvements
Keep up to date with new technology as well as systems and applications required to communicate information
Communicate information clearly in the format most appropriate to the end user.
Assist in the development and motivation of other staff, identifying training needs and when required provide training in order to ensure high levels of job efficiency
Undertake other projects on topics relevant to the business needs

A technical or engineering qualification or equivalent experience.
Proven fault finding diagnostic skills
Good communication and interpersonal skills with the ability to deal with personnel at all levels
Ability to set priorities and organise personal workloads often under pressure and to tight timescales
Good administration and customer care skills
Keen to work as an integral part of a team but able to take the lead when necessary
A clean driving licence and prepared to visit different customer locations on occasions
Self-motivated and disciplined
Proactive and capable of meeting targets and deadlines

Please email CV to: linda.watkins@omitec.com